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Company's Name: Asurion

Asurion Corporation is the leading provider of enhanced marketing solutions to the wireless communications industry in North America. Asurion provides roadside assistance services, handset insurance services and a variety of other products designed to help wireless carriers increase their subscriber loyalty and generate additional subscriber revenues. Asurion’s client base includes the leading wireless carriers in North America – ALLTEL, AT&T Wireless, Dobson Cellular, Bell Mobility, Cingular Wireless, CenturyTel, Rogers AT&T, U. S. Cellular, Verizon Wireless and more than 20 others. Asurion, through its founding companies, pioneered both the roadside assistance and handset insurance service concepts for marketing through wireless carriers in the middle and late 1980’s. In roadside assistance, Asurion offers significant “sign and drive” benefits for subscribers, including towing, battery jump-starts, lock-out assistance, flat tire changes and more. The company’s handset insurance services protect subscribers against loss, theft or damage to their wireless phones. Asurion also provides attractive direct marketing, payment protection, technology migration, location-based programs, post-activation handset management programs and lifestyle products to wireless carriers for re-marketing to their subscribers. Wireless companies enter into long-term, exclusive contracts with Asurion to provide these services for which subscribers are charged a small monthly fee added to their wireless service billing. Asurion is the largest wireless roadside assistance provider in North America, holding an estimated 85% market share. Asurion is the second-largest provider of wireless handset insurance programs in North America with an estimated 30% market share. In addition to building subscriber loyalty and driving substantial high-margin, recurring revenues, Asurion’s products and services provide attractive churn reduction benefits to wireless carriers. The company also offers significant marketing expertise and assistance helping wireless carriers achieve broad penetration of Asurion products through their embedded subscriber base. Asurion conducts business through its wholly-owned subsidiaries which include Asurion Roadside Assistance Services, Inc. and Asurion Insurance Services, Inc. The company is headquartered in San Mateo, California, and operates state-of-the-art call centers in Houston, Nashville and Toronto. The company’s marketing and account management offices are in Dallas.
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Last 3 jobs
| Asurion Work@Home Customer Service Agent | |
Location: Nashville,United States | |
Salary: $9 - $9.5 Per Hour | |
Date Of Posting: 2010-05-13 | |
| View Job | |